Our established client based in Ringwood, is looking to recruit a full time Customer Service Advisors to help their Cinema customers inbound telephone enquiries.
YOUR MISSION, SHOULD YOU CHOOSE TO ACCEPT IT ... is to join their new Customer Contact Centre based in Ringwood. The Customer Contact Centre will handle a variety of customer queries, from day-to-day booking enquires, to membership and corporate bookings. As a Customer Service Advisor, you'll be the first point of contact for our customers and members. You'll be assisting with a wide range of queries from day-to-day booking queries, to screen times and special events.
The ideal candidate will have:
- Excellent telephone manner
- Excellent numeracy and literacy
- Excellent customer service skills
- Good analytical, decision making and problem solving abilities
- Previous retail and customer service experience would be beneficial
Job Title: Customer Service Advisor
Salary: £27,624 OTE @ £11.55p/h basic - plus up to £300 bonus per month bonus
Location: Ringwood, Hampshire (**Office based initially but Hybrid working options after training**)
Hours: 40 paid hours per week (£11.55 Basic per hour equating to £24,042 per annum basic)
Shifts: Monday to Sunday 8am to 8pm (5 days, 40 hours per week, Rota given 2 weeks in advance)
Shifts on a rotating pattern
- 40 hrs a week
- 5 working days
- Two weekends per month
- Full training provided and paid for
- Great Working Environment
- Accessible by bus
- Free parking off site
Company Benefits:
- Competitive salary + attractive overtime
- 20 days paid holiday + additional days based on length of service
- Suggestion Box Monthly Winner Paid Reward;
- Cycle To Work Scheme;
- Home Computing Scheme;
- Dentist scheme;
- Bus Travel scheme;
- Eye test vouchers;
- Excellent onsite training and induction;
- Staff room with complementary refreshments;
- Corporate & client discounts, including hairdressing, gym membership, restaurants
and bars; - Weekly dress down days;
- Involvement with local charities and fundraising days/events;
To be considered for this excellent opportunity, please apply now with your up to date C.V and we will be in touch in due course.
| Job Title: | Customer Service Advisor – £27,624 OTE |
| Job Reference: | 34020 |
| Salary: | £24,024 - 27,624 per year |
| Sector: | Commercial |
| Location: | Ringwood |
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